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Terms and Conditions

1. Ownership

Mondo Travel Limited owns this Site (including all copyright and intellectual property in it) and along with various travel and leisure service and information providers ("Partners") referred to on this Site owns, has copyright in, and has further intellectual property in respect of its contents. Trademarks, logos and service marks displayed on this Site ("Marks") are either Mondo Travels, or belong to Partners. Your use of and access to this Site does not grant you any right to use any of the Marks.

To the maximum extent permitted by law, Mondo Travel disclaims all and any liability to any damage or loss resulting from use of or reliance on the information from this Site or any part of it.

Mondo Travel may amend or suspend this Site and the services on it at any time without notice.


2. Website Usage

The information on this Site is directed solely at those who travel from New Zealand.

Mondo Travel Limited ("Mondo Travel") grants you a limited, revocable, non-exclusive, non-transferable right to use this site in accordance with the Terms and Conditions.

By using the site, you agree to:

a. Only use the Mondo Travel site to make legitimate reservations or purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent reservation

b. Provide legitimate contact information, not limited to, but including e-mail address(es), delivery address, telephone number(s), and passenger details

c. Not, except as permitted under applicable law, copy, reproduce, republish, upload, post, transmit distribute or otherwise communicate to the public any of the content provided in this site, including the text, graphics, button icons, audio and video clips, digital downloads, data compilations and software, without the prior written permission of Mondo Travel

d. You shall not use any device, software or routine that interferes or attempts to interfere with the normal operation of this Site or take any action that imposes an unreasonable load on our computer equipment. You shall not use any robot, spider, other automatic device, or a program, algorithm, or methodology having similar processes or functionality, or any manual process to monitor or copy our site or any data or content found on this Site.

e. Not modify, translate, decompile, adapt, disassemble, reverse engineer or create derivative works from any content or component from this site

f. Not copy, reproduce, republish, upload, post, transmit, distribute, sell, transfer or modify any of the content, data, information or materials found on this Site, but you may download, display and print one (1) copy of materials presented on this Site on a single computer for your personal, non-commercial use.

g. Not transmit any information that contains a virus, bug, worm, Trojan horse, or any other potentially harmful item.

h. Any unauthorised use automatically terminates the licence granted by Mondo Travel

3. Site Availability

Mondo Travel will use reasonable commercial efforts to keep this Site available on a 24 hour 7 day a week basis, subject to scheduled and unscheduled downtime for maintenance, and system outages. Your access to this Site may not be uninterrupted or available at all times. Mondo Travel cannot promise that this Site will be error-free, that defects or errors will be corrected or that this Site or the servers that make it available are free from viruses or other harmful components.


4. Site registration

Use of this site may require you to register and provide certain data. In consideration of Mondo Travel allowing you to use the site, in registering and providing such data, you represent and warrant that the information about you is true, accurate, current, and complete.


5. Privacy

You should familiarise yourself with the Mondo Travel Privacy Policy. Any personal information that you disclose to us will be treated in accordance with the provisions of the Privacy Act 1993 and our Privacy Policy which can be accessed by clicking on the "Privacy" link at the bottom of the Mondo Travel home page, so far as we are in control of the same, except that it may be supplied to Providers. We provide no warranty as to the policies of Providers and if you wish to consider the Privacy Policies of any Provider, you should request such information from them.


6. Age

By using this site, you represent that you are of legal age to use this site and to create binding legal obligations for any liability you may incur as a result of the use of this site. You understand that you are financially responsible for all uses of this site by you and those using your login information.


7. Online purchases

Mondo Travel acts as agent for its third party providers and distributors for all products and services purchased by you on this site. You may make purchases of on-line products and services online on this site.

Please note that by indicating your acceptance to purchase any product or service offered on the site, you are obliged to complete such transactions. You are prohibited from indicating your acceptance to purchase products and services where you do not intend to complete such transactions.

By completing a purchase, you agree that you will be bound by the additional terms and conditions imposed by the travel service providers for whom Mondo Travel acts as an agent.

Mondo Travel is not liable for any claims against non-performance or unsatisfactory performance of any third party product provider for whom Mondo Travel acts as an agent.

All prices are subject to change until full payment is made and are subject to airline or travel service provider availability.

If you are purchasing in a currency other than the currency related to your credit card, it is likely your financial institution may charge a currency conversion fee, generally between 1 and 3% of the total amount charged.

Consistent with Mondo Travel's general pricing policy, prices for low cost carriers include all taxes and fees during the booking process. Where a low cost carrier flight airfare is purchased in a currency other than the currency related to your credit card it is likely your financial institution will charge you a 1-3% currency conversion fee on the total amount charged. Fares are quoted in the applicable foreign currency with a courtesy conversion provided. Although this conversion is accurate at the time of booking, the actual amount charged to your credit card vary slightly due to:

  • Any currency fluctuation upwards or downwards between the time of booking and the time of ticketing by the airline
  • Your financial institution charging a currency conversion fee, generally between 1 and 3% of the ticket price.

In a limited number of circumstances and generally within 24 hours of a reservation being made, travel providers may reject reservation(s) made by you through the Mondo Travel website. In such circumstances, Mondo Travel will use best endeavours to provide you a viable alternative at the same or lower price than the originally quoted price. If, despite best endeavours, Mondo Travel is unable to secure a viable alternative, Mondo Travel will refund any amounts previously charged to your credit card. Mondo Travel's only obligation in such a circumstance will be to use best endeavours to provide you a viable alternative, or to refund any amounts already charged to your credit card.

Non-transactional information provided on the Mondo Travel site (such as visa requirements) is supplied in good faith and should be treated as a guide only.

Assuring that all documentation and health requirements are met is the sole responsibility of the individual traveller.


8. Changes and cancellations

Terms and conditions for changes or cancellation of bookings and purchases will vary from product to product and service to service.

Generally, all reservations for products and services purchased on the Mondo Travel site will incur penalties and/or fees for changes and/or cancellations, imposed by product providers, as well as Mondo Travel.

Many airfares are non-changeable and non-refundable altogether. Other airfares allow changes at a fee, but are still non-refundable. Mondo Travel service fees are non-refundable.

Mondo Travel will make every effort to advise you of change and/or cancellation penalties during the booking process. However, if information displayed on the website is incomplete or absent, you should contact Mondo Travel Customer Service for clarification. You should not complete a booking if you are uncomfortable with the information provided, or if you have not ascertained to your satisfaction what cancellation and/or change penalties apply to the reservation you are about to complete.


9. Disclaimer

TO THE FULLEST EXTENT PERMITTED BY LAW AND SUBJECT TO THE STATUTORY WARRANTIES BELOW, MONDO TRAVEL MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND

REGARDING THIS SITE, PRODUCTS OR SERVICES ON THIS SITE AND/OR ANY MATERIALS PROVIDED ON THIS SITE, ALL OF WHICH ARE PROVIDED ON AN "AS IS" BASIS ONLY. MONDO TRAVEL DOES NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENCY OR RELIABILITY OF ANY OF THE CONTENT OR DATA FOUND ON THIS SITE AND, SUBJECT TO THE STATUTORY WARRANTIES BELOW, EXPRESSLY DISCLAIMS ALL WARRANTIES, TERMS AND CONDITIONS, INCLUDING ALL IMPLIED WARRANTIES, TERMS AND CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A GENERAL OR PARTICULAR PURPOSE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE TO THE FULLEST EXTENT PERMITTED BY THE LAWS OF NEW ZEALAND. MONDO TRAVEL DOES NOT WARRANT THAT THIS SITE, ITS SERVERS OR ANY E-MAIL SENT FROM MONDO TRAVEL ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Statutory Warranties

Certain legislation (including the Trade Practices Act 1974) may imply warranties or conditions or impose obligations which cannot be excluded, restricted or modified except to a limited extent. These Terms and Conditions must be read subject to any such statutory provisions. If such statutory provisions apply, to the extent to which MONDO TRAVEL is entitled to do so, the liability of each will be limited at their option to:

(a) in the case of supply of goods, the replacement of the goods or supply of equivalent goods, the payment of the cost of replacing the goods or acquiring equivalent goods, the payment of the cost of having the goods repaired or the repair of the goods, and

(b) in the case of services, the supply of the services again, or the payment of the cost of having the services performed again.


10. Copyright

The contents of this web site are the sole property of Mondo Travel . Unauthorised use is strictly prohibited. All title, ownership rights and intellectual property rights including copyright, rest with Mondo Travel.


11. Limitation of liability

TO THE FULL EXTENT PERMITTED BY LAW, MONDO TRAVEL ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THIS SITE OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO OR AUDIO FROM THE SITE.

IN NO EVENT SHALL MONDO TRAVEL BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR FOR ANY LOST PROFITS OR LOST SAVINGS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), EQUITY, STRICT LIABILITY, STATUTE OR OTHERWISE, WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH: (I) ANY USE OF THIS SITE OR CONTENT FOUND HEREIN, (II) ANY FAILURE OR DELAY (INCLUDING, BUT NOT LIMITED TO THE USE OF OR INABILITY TO USE ANY COMPONENT OF THIS SITE FOR RESERVATIONS OR TICKETING), OR (III) THE PERFORMANCE OR NON PERFORMANCE BY MONDO TRAVEL PTY LIMITED EVEN IF MONDO TRAVEL HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES TO SUCH PARTIES OR ANY OTHER PARTY.

If, notwithstanding the foregoing, Mondo Travel should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions or uses of this site or its content, to the full extent permitted by law the combined aggregate liability of Mondo Travel shall in no event exceed the value of the goods and services purchased by you that are the subject of the dispute or NZ$1000.00, whichever is lower. Further, Mondo Travel's liability to you in contract, tort, negligence, strict liability, under statute or otherwise will be reduced to the extent, if any, to which you contributed to the loss or damage. In its sole discretion, in addition to any other rights or remedies available to Mondo Travel without any liability whatsoever, Mondo Travel may, at any time and without notice, terminate or restrict your access to and/or of any component of this site. Some territories do not allow limitation of liability, so to that extent the foregoing limitation may not apply to you.


12. Indemnification

You shall defend and indemnify Mondo Travel and its officers, directors, employees and agents from and against any claim, cause of action or demand, including without limitation, reasonable legal and accounting fees, brought by or on your behalf in excess of the liability described herein or by third parties as a result of your use of this site.


13. Links

This site may contain links to other web sites which are not maintained by Mondo Travel and which are provided solely as a convenience to you and not as an endorsement of the contents of such other web sites (whether express or implied) by Mondo Travel. Mondo Travel has not reviewed all of the linked web sites and shall not be responsible for the content of any other web sites and make no representation or warranty regarding any other web sites or the contents or materials on such web sites. If you decide to link to other web sites, you do so at your own risk and subject to the terms and conditions (if any) of the linked web site and in particular, its own set of privacy policies that you are advised to review.

Similarly, other web sites may also link to this site. Any third parties that wish to establish links with this site should obtain the prior written consent of Mondo Travel to do so and Mondo Travel reserves the right to deny permission for any such links to the site. In particular, no third parties shall deep link to any page other than the Home page of this site without obtaining the prior written consent of Mondo Travel to do so. If, however, Mondo Travel gives its permission for any such links, Mondo Travel is not under any obligation to establish reciprocal links with the third party.


14. Relationship

The relationship between Mondo Travel and you will be that of independent contractors, and neither of us nor any of our respective officers, agents or employees will be held or construed to be partners, joint ventures, fiduciaries, employees or agents of the other.


15. Governing law and jurisdiction

The Terms and Conditions, its performance and all disputes arising out of or in connection with the Terms and Conditions shall be governed by the laws of New Zealand. You hereby consent and submit to the non-exclusive jurisdiction of the New Zealand Courts in all questions and controversies arising out of or in connection with the Terms and Conditions, its performance and your use of this site.


16. Legal fees and other legal expenses

If Mondo Travel or any its affiliates take any action to enforce the Terms and Conditions, such parties will be entitled to recover from you, and you agree to pay, all legal fees and expenses and any cost of litigation, in addition to any other relief, at law or in equity, to which such parties may be entitled.


17. Injunctive relief

You acknowledge that a violation or attempted violation of any of the Terms and Conditions will cause such damage to Mondo Travel as will be irreparable, the exact amount of which would be difficult to ascertain and for which there will be no adequate remedy at law. Accordingly, you agree that Mondo Travel shall be entitled as a matter of right to an injunction (including a temporary injunction) issued by any court of competent jurisdiction, restraining such violation or attempted violation of these terms and conditions by you, or your affiliates, partners, or agents, as well as to recover from you any and all costs and expenses sustained or incurred by Mondo Travel in obtaining such an injunction, including, without limitation, all legal fees and expenses.


18. Termination

Mondo Travel may terminate the Terms and Conditions and/or the provision of any of the products and services at any time for any reason, including any improper use of this site or your failure to comply with the Terms and Conditions. Such termination shall not affect any right to relief to which Mondo Travel may be entitled, at law or in equity. Upon termination of the Terms and Conditions, all rights granted to you will terminate and revert to Mondo Travel and its third party providers or distributors, as applicable.


19. Assignment

You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.


20. Modification

Mondo Travel may at any time modify any part of the site, including the products and services and the Terms and Conditions at its sole discretion without prior notice and your continued use of this site will be conditioned upon the terms and conditions in force at the time of your use. Mondo Travel also reserves the right to deny any person access and use of the site at any time.

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